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051912 REACH winners and tourism week
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REACH Award Winners Recognized, National Travel and Tourism Week Celebrated

REACH (Rare and Exceptional Customer Service and Hospitality) awards were held in conjunction with National Travel and Tourism Week on May 9 in Evanston naming the top business and individuals for their contributions to the tourism industry.

REACH award winners included Katherine Stauduhar from the Holiday Inn Express-Gillette for Customer Service Employee of the Year; Hampton Inn-Buffalo for Customer Service Organization of the Year; Interactive Training Simulations in Jackson for Industry Partner of the Year; and The Rockpile Museum in Gillette for Destination/Attraction of the Year.

The 2nd Annual Statewide REACH Awardees represent the best of the best in Customer Service and Hospitality in Wyoming. Their rare and exceptional service is a primary reason Wyoming visitors have a positive experience and want to return to Wyoming. Recognizing this group help us set an even higher standard for service throughout Wyoming,” says Shannon Stanfill, Wyoming Office of Tourism (WOT) Visit Services Manager.

Travel and Tourism is the second leading industry in Wyoming helping the state provide 30,000 jobs and $730 million in employment earnings in 2011.

Each year the Wyoming Office of Tourism (WOT) and the U.S. Travel Association recognize the first full week of May as National Travel and Tourism Week (NTTW). Localized events are held in cities, states and travel businesses nationwide to champion the power of travel and highlight the importance of this industry to local economies.

This year, NTTW was recognized during the week of May 5-13. The week’s events kicked off in Cheyenne on Thursday, May 3 with a rally at the capitol with Governor Matt Mead signing the NTTW proclamation. Local industry workers gathered in the Rotunda of their capital to help demonstrate the power of travel. Similar events were held in Lusk, Gillette, Rawlins, Evanston and Jackson and included proclamation signings with local mayors and legislators and receptions to recognize all local frontline hospitality workers.

For more information on this year’s REACH Award recipients or to get involved next year, please visit the WOT industry website at www.wyomingofficeoftourism.gov, or contact Shannon Stanfill at Shannon.stanfill@wyo.gov. Additional resources can also be found through the U.S. Travel Association website at www.ustravel.org.

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Wyoming Travel Industry Coalition (WTIC)
P.O. Box 1003, Cheyenne, WY 82003  Phone: (307) 634-8816, Fax (307) 632-0249